IRC log for #koha, 2024-08-19

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13:26 mbridge [mattermost] <haykmanukyan> Hello everyone. I had updated from 16 to 22. after update did zebra rebuild. Everything are working well. Only there is one issue. Holds queue is empty. There is not any records. I looked for db, and there exist records. Also, I add a new one but no effect, this new one do not show too.
13:26 [mattermost] <haykmanukyan> On old server everything is ok.
13:27 [mattermost] <haykmanukyan> Please help me. Did you have any issue like this
13:27 [mattermost] <jpahd> Look into the logs under `/var/log/koha/<YOUR_INSTANCE>`.
13:27 [mattermost] <jpahd> Maybe you'll find something.
13:28 [mattermost] <cait> 16 or 22 are not Koha version, you always need to include the second number as well
13:28 [mattermost] <cait> we do 2 releases each year, the first number reflects the year, the second the month
13:28 [mattermost] <cait> also holds queue is built by a cron job - it depends on when you did the update and if it has since been run to schedule. Then if it runs you could check for errors like @paulderscheid suggested
13:30 [mattermost] <haykmanukyan> from Koha 16.0512000 to 22.05
13:31 [mattermost] <haykmanukyan> Oh, I am sorry. From 16.0512000 to 22.05
13:34 [mattermost] <cait> 22.05 won't receive any security updates anymore - if you are to update, I'd recommend to go at elast to 22.11 LTS which will still be supported for a while
13:35 [mattermost] <haykmanukyan> @paulderscheid I can't see any specific error related this page
13:39 [mattermost] <haykmanukyan> @cait Is best practice is
13:39 [mattermost] <haykmanukyan> 1. create a mysql dump file of the project
13:39 [mattermost] <haykmanukyan> 2. remove the project and install new version
13:39 [mattermost] <haykmanukyan> 3. before opening installation wizard import the dumped db on the new database schema
13:39 [mattermost] <haykmanukyan> is it right way?
13:40 [mattermost] <haykmanukyan> @cait Is best practice for updating is
13:40 [mattermost] <haykmanukyan> 1. create a mysql dump file of the project
13:40 [mattermost] <haykmanukyan> 2. remove the project and install new version
13:40 [mattermost] <haykmanukyan> 3. before opening installation wizard import the dumped db on the new database schema
13:40 [mattermost] <haykmanukyan> is it right way?
13:44 [mattermost] <cait> I would for sure create a database dump first
13:44 [mattermost] <cait> but we usually don't uninstall
13:45 [mattermost] <cait> the database dump is used in case you need to go back or run into a dabase update issue
13:45 [mattermost] <cait> usually you'd update the packages as for ohter linux tools too
13:56 [mattermost] <haykmanukyan> @cait Do you think after update it will solve this issue?
13:57 [mattermost] <cait> not certainly
13:57 [mattermost] <cait> I think what you hsould do is run the job manually and see if there are any errors
13:57 [mattermost] <cait> it#s in misc/holds
13:57 [mattermost] <jpahd> I think it is worth a try.
13:57 [mattermost] <jpahd> But as cait says, success not guaranteed.
13:58 [mattermost] <haykmanukyan> @cait I did't find it
13:59 [mattermost] <haykmanukyan> Do you mean I should run manually cronjob command
13:59 [mattermost] <haykmanukyan> ?
14:00 [mattermost] <haykmanukyan> If yes, please can you help me find the file witch must be runned, I can't find it
14:03 [mattermost] <haykmanukyan> I mean this path is not exist in my server
14:03 [mattermost] <haykmanukyan> misc/cronjobs/holds/build_holds_queue.pl
14:03 [mattermost] <cait> @paulderscheid i think it should still be in misc for packages?
14:04 [mattermost] <jpahd> ```sh
14:04 [mattermost] <jpahd> root@kohadevbox:koha(backport/bookings)$ ./misc/cronjobs/holds/
14:04 [mattermost] <jpahd> auto_unsuspend_holds.pl   build_holds_queue.pl      cancel_expired_holds.pl   cancel_unfilled_holds.pl  holds_reminder.pl
14:04 [mattermost] <jpahd> ```
14:04 [mattermost] <jpahd> Yes
14:05 [mattermost] <jpahd> Hmm, then I would definitely suggest to update again.
14:05 [mattermost] <jpahd> So that the debian package can place these scripts where they belong.
14:06 [mattermost] <haykmanukyan> Please can you give me full path of the file
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14:09 mbridge [mattermost] <jpahd> `/usr/share/koha/bin/cronjobs​/holds/build_holds_queue.pl`
14:09 [mattermost] <jpahd> This is on pod.
14:09 [mattermost] <jpahd> This is on prod.
14:09 [mattermost] <jpahd> This is the path for prod.
14:13 [mattermost] <haykmanukyan> Ok, thank you. I will try this commant a little later
14:13 [mattermost] <haykmanukyan> But I have another question, is there any good practice for boost speed opac
14:14 [mattermost] <haykmanukyan> first page and search
14:14 [mattermost] <haykmanukyan> ?
14:14 [mattermost] <haykmanukyan> But I have another question, is there any good practice for boost speed opac?
14:14 [mattermost] <jpahd> Yes
14:15 [mattermost] <jpahd> Do you know why it is slow?
14:15 [mattermost] <jpahd> Do you have an underpowered machine? Or rather a lot of patrons?
14:17 [mattermost] <haykmanukyan> I have 2400 patrons. The server have 8 gb ram 4 core and ssd storage
14:17 [mattermost] <jpahd> How many plack workers have you configured?
14:18 [mattermost] <haykmanukyan> I tryed to configure it, but after server restart it was braked the whall instance
14:19 [mattermost] <haykmanukyan> I tryed to configure it, but after server restart it was braked the whole instance
14:20 [mattermost] <jpahd> If you don't have any plack workers configured, then it's understandable that performance is bad.
14:20 [mattermost] <jpahd> Maybe this will help:
14:20 [mattermost] <jpahd> https://wiki.koha-community.org/wiki/Plack
14:21 [mattermost] <cait> also when running the script above, switch into koha-shell first
14:21 [mattermost] <cait> sudo koha-shell instance - then run the script
14:23 [mattermost] <haykmanukyan> @cait You mean before this command yes?
14:23 [mattermost] <haykmanukyan> /usr/share/koha/bin/cronjobs​/holds/build_holds_queue.pl
14:23 [mattermost] <jpahd> Yes
14:25 [mattermost] <jpahd> So it would be
14:25 [mattermost] <jpahd> ```sh
14:25 [mattermost] <jpahd> # koha-shell <instance> -c '/usr/share/koha/bin/cronjobs​/holds/build_holds_queue.pl'
14:25 [mattermost] <jpahd> ```
14:25 [mattermost] <haykmanukyan> Oh, that is greate
14:25 [mattermost] <haykmanukyan> thank you very much
14:26 [mattermost] <jpahd> No worries
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15:14 mbridge [mattermost] <haykmanukyan> That is working for me. Thank you very much
15:14 [mattermost] <haykmanukyan> I have another issue
15:16 [mattermost] <haykmanukyan> after deleting a item from reservers I get error Error 500. And find this problem "The following ids exist in both tables reserves and old_reserves:
15:16 [mattermost] <haykmanukyan> 2974"
15:16 [mattermost] <haykmanukyan> Please can you help to solve this issue too
15:17 [mattermost] <cait> go to the about page > system information
15:17 [mattermost] <cait> it will list duplicate IDs
15:17 [mattermost] <cait> the easiest is to delete these entries from the old_ or deleted tables listed
15:17 [mattermost] <cait> considering your Koha was quite old, you might also need to check into an OS update for a newer DBMS version
15:17 [mattermost] <cait> see the wiki page linked there - it's a DBMS problem with certain older versions
15:21 [mattermost] <haykmanukyan> Ok, I get you
15:21 [mattermost] <haykmanukyan> Thank you
15:22 [mattermost] <haykmanukyan> And one more question, witch version is the best choice for updateing
15:22 [mattermost] <haykmanukyan> And one more question, witch version is the best choice for updating
15:22 [mattermost] <haykmanukyan> 23.11 or 24.05?
15:28 [mattermost] <cait> I'd wait a bit longer for 24.05 - we had some big architecture changes and there are still some issues popping up. 23.11 or LTS 22.11 would be my opinion, but others might have a different one :)
15:29 [mattermost] <cait> 22.11 seems pretty stable right now and you are doing a big jump
15:33 [mattermost] <haykmanukyan> I get you
15:33 [mattermost] <haykmanukyan> Thank you very much
15:34 [mattermost] <haykmanukyan> 👍
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20:01 mbridge [mattermost] <?/θ> Hello! Most of the Koha Community conversation is now over on Mattermost. Come and join us! https://chat.koha-community.org
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