IRC log for #koha, 2024-05-11

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All times shown according to UTC.

Time Nick Message
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00:21 davidnind Can you please describe the steps to produce what has happened (for example, add a manual fee to a patron account - transaction doesn't show, and error X in X.log). I'll then test on main, and 22.11 (if I can get it to load in the development environment. One thing to check is if the database structure for the accountlines table matches with what is on https://schema.koha-community.org/ (which may indicate a database update not completing
00:21 properly).
00:22 Otherwise, I don't know what be causing it. It may pay to join the relatively new chat at https://chat.koha-community.org (although it is generally quite quiet over the weekend).
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02:01 mbridge [mattermost] <ricvargasmed> Hi, I solved it in the following way, backup the data from the accountlines table, then create it again and load the data.
02:01 [mattermost] <ricvargasmed> It looks like I had some kind of error in the table and recreating it and reloading the data fixed it.
02:01 [mattermost] <ricvargasmed> I ran the fines calculation process with the fines.pl cron and the fines were updated correctly.
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02:07 davidnind Excellent news! Glad you managed to solve it.
02:17 mbridge [mattermost] <ricvargasmed> have a nice day everyone! greetings from Mexico!
02:27 davidnind Greetings from New Zealand!
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