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| Time | Nick | Message |
|---|---|---|
| 19:30 | thd | kados: have you sorted all you commas and semicolons? |
| 19:53 | qiqo | hi |
| 19:54 | anybody home? | |
| 21:20 | helloo | |
| 21:33 | thd | hello qiqo |
| 21:41 | qiqo | hi thd |
| 21:41 | thd | hello |
| 21:41 | qiqo | i was wondering why the labeling feature is not available in 2.2.6RC2 |
| 21:42 | i always encounter a 500 error | |
| 21:42 | thd | qiqo: do you mean spine labels? |
| 21:43 | qiqo | yes |
| 21:43 | i really dont know what the problem is | |
| 21:43 | thd | qiqo: do you mean you find it in rel_2_2 but it is not working? |
| 21:44 | qiqo: what does the error log show? | |
| 21:44 | qiqo | [Thu Aug 31 01:16:52 2006] [error] [client 192.168.0.2] Premature end of script headers: label-home.pl |
| 21:44 | its in 2.2.6RC2 | |
| 21:44 | and also with the cvs | |
| 21:45 | thd | qiqo: do you have any errors before that? |
| 21:45 | qiqo | nope. nothing |
| 21:46 | thd | qiqo: that has too many possible sources of error |
| 21:48 | qiqo: try turning on use strict and warnings in the Perl file. They are most likely commented out. | |
| 21:51 | qiqo | er,, |
| 21:52 | how is that | |
| 21:52 | the script only contains 55 linues | |
| 21:52 | lines | |
| 21:52 | then nothing is commented out | |
| 21:53 | and it doesnt have notes | |
| 21:53 | thd | qiqo: where is it located in CVS? |
| 21:53 | what directory? | |
| 21:56 | qiqo | barcodes i think |
| 21:57 | yes its at the barcodes directory on cvs | |
| 22:01 | thd | qiqo: add a use warnings; line at line 4 |
| 22:04 | qiqo: then run the script again and check the error log again for possible source of problems | |
| 22:05 | qiqo | [Thu Aug 31 03:05:13 2006] [error] [client 192.168.0.2] Premature end of script headers: label-home.pl |
| 22:05 | still that erro | |
| 22:05 | thd | and nothing else? |
| 22:06 | qiqo | yup |
| 22:06 | geez its a bit frustrating, there are no comments in the file, i just solved my barcode problem because i read the comments | |
| 22:07 | thd | qiqo: I had actually thought there was a problem with the labels but kados was planning to fix it after he had finished his current migration from 2.2X to 2.4 |
| 22:08 | qiqo | ermm ok.. so why does liblime's label-spine printing working? |
| 22:08 | 2.4 is available? | |
| 22:09 | thd | qiqo: no that is the problem |
| 22:09 | qiqo: kados is working on it | |
| 22:10 | qiqo: maybe when you fixed barcode printing you created a problem for the labels | |
| 22:10 | qiqo | nope |
| 22:10 | before i fixed the barcode i already had this problem | |
| 22:11 | thd | qiqo: what version of koha is reported as running on the LibLime system where this is working? |
| 22:12 | qiqo | 2.2.6 |
| 22:14 | is 2.2.6 available? | |
| 22:14 | i thought it was just 2.2.6RC2 | |
| 22:15 | thd | qiqo: I do not believe the RC displays so that is likely what it is |
| 22:17 | qiqo | ok |
| 22:18 | thd | qiqo: you could uncomment use Data::Dumper; and try to trace the variables |
| 22:19 | qiqo | ok |
| 22:20 | still the same nothing happens | |
| 22:21 | thd | qiqo: you need to actually dump some data values but I have never designed with that module |
| 22:24 | qiqo: maybe there is a problem if some values are empty | |
| 22:25 | qiqo: the premature end of script headers could be a file permissions problem | |
| 22:27 | qiqo: check that the Koha user or Apache user can read all needed files | |
| 22:39 | qiqo: see if you can obtain the attention of kados enough to give you some direction for the code he wrote when he is awake | |
| 22:40 | qiqo: I am missing values needed to test properly | |
| 22:40 | qiqo: at least I have some useful error messages but that does not help you | |
| 22:41 | qiqo | sorry got dc |
| 22:42 | thd | qiqo read the #koha log for the past few minutes |
| 22:42 | qiqo | how? |
| 22:42 | !help | |
| 22:43 | !Basics | |
| 22:44 | thd | qiqo: http://koha.org/cgi-bin/logs.p[…]saveas=&save=save |
| 22:45 | qiqo | ok.. |
| 22:46 | the templates for spine label printing only exists for npl | |
| 22:46 | so i switched to npl.. | |
| 22:46 | i also had to install HTML::Template | |
| 22:47 | thd | qiqo: what boxes did you check in the label printing form? |
| 22:47 | qiqo | i dont get into the label-home |
| 22:48 | therefore i cant see those boxes | |
| 22:48 | thd | qiqo: oh then I suspect you have a permissions problem for your Koha installation |
| 22:49 | qiqo | huh? |
| 22:49 | hows that? | |
| 22:49 | thd | qiqo: on what operating system do you have Koha installed? |
| 22:50 | qiqo | debian stable |
| 22:53 | thd | qiqo: does the www-data group or whatever group you might otherwise have for your Apache user have read and execute permissions for every file in the barcodes directory? |
| 22:55 | ls -l /usr/local/koha/barcodes or whatever the directory is on your system | |
| 22:56 | qiqo | yes it does |
| 22:58 | thd | qiqo: what URL does your browser show for label printing? |
| 22:59 | qiqo | http://server:8080/cgi-bin/koh[…]des/label-home.pl |
| 23:00 | thd | qiqo: try removing /barcodes from that |
| 23:02 | qiqo | Not Found |
| 23:05 | thd | qiqo: what URL does the LibLime demo have? |
| 23:07 | qiqo | http://koha.liblime.com/cgi-bi[…]oha/label-home.pl |
| 23:10 | hows that /koha/label-home? | |
| 23:11 | thd | qiqo: some magic |
| 23:12 | qiqo | ermmm |
| 23:14 | tried to make a folder "koha" on the cgi-bin but i get a 404 | |
| 23:14 | thd | qiqo: are you using the update Koha method from kohadocs.org? |
| 23:14 | qiqo | 000000000116 |
| 23:14 | aw sorry | |
| 23:14 | yup | |
| 23:15 | with the symlinks and stuff | |
| 23:16 | thd | qiqo: maybe there is still an error somewhere in the scripts given in that method for how to use the symlinks |
| 23:17 | qiqo | actually im using 2.2.6RC2 right now |
| 23:17 | i had that problem with the cvs yesterday | |
| 23:17 | so i gave up | |
| 23:19 | thd | qiqo: I had to make changes to where symlinks were placed for an earlier version of that method when applying it to 2.2.5 |
| 23:20 | qiqo: the problem is that changes between versions confused where the base directory was located over time | |
| 23:21 | qiqo | ahh alright' |
| 23:21 | thd | qiqo: pierrick updated the CVS update instructions and I assumed he fixed those problems |
| 23:22 | qiqo: maybe something is different about 2.2.6 directories | |
| 23:22 | qiqo | is the instruction found at kohadocs? |
| 23:23 | thd | qiqo: yes |
| 23:23 | qiqo | this is the one that i used yester day |
| 23:24 | thd | qiqo: but the last changes there were for 2.2.5 |
| 23:25 | qiqo | uhuh |
| 23:25 | thd | qiqo try installing 2.2.5 and applying the symlink instructions to a 2.2.5 installation |
| 23:26 | qiqo: then update from CVS | |
| 23:27 | qiqo | ok ill try |
| 23:27 | ohh.. btw, the cvs does not include the tmpl files refered by labe-home.pl | |
| 23:28 | only 2.2.6RC2 has thos | |
| 23:28 | e | |
| 23:29 | thd | qiqo: it should but I do have a problem for missing data |
| 23:29 | qiqo: If you can see the form then at least you would have progress | |
| 23:29 | qiqo | so will i just copy those tmpl files to the cvs working folfer |
| 23:30 | 22251220 | |
| 23:33 | thd | qiqo: do you have Options +FollowSymLinks for <Directory "/usr/local/koha/intranet/cgi-bin"> in your koha-httpd.conf ? |
| 23:34 | qiqo | yup |
| 23:35 | opac and intranet | |
| 23:36 | thd | you would have to I suppose if Koha was working at all after adding symlinks |
| 23:38 | qiqo | ok |
| 23:39 | cvs is real huge | |
| 23:40 | thd | yes, with 4 versions being maintained |
| 23:42 | qiqo | so checked out 2_2 am i doing the right thing? |
| 23:43 | finished installing 2.2.5 | |
| 23:44 | what time is it there? | |
| 23:54 | thd | qiqo: it is 12.55 AM |
| 23:55 | qiqo | oohh |
| 23:55 | US? | |
| 23:56 | thd | yes |
| 00:01 | qiqo | its 12:55 PM here |
| 00:01 | :) | |
| 00:02 | thd | qiqo: If you apply the symlinks creation script, do you have a the correct path to label_home.pl? |
| 00:02 | qiqo | wait ill check,, i am still downloading the cvs |
| 00:06 | thd | qiqo: you should use the same database you had with 2.2.6 or a copy of that to avoid extra work |
| 00:06 | qiqo | i only have 2.2.5 database/// |
| 00:07 | so i need to run the updatedatabase script right? | |
| 00:07 | thd | qiqo: yes |
| 00:08 | qiqo: did you have a 2.2.6 database previously? | |
| 00:08 | qiqo | yup but i didnt manage to back it up |
| 00:09 | thd | qiqo: so you dropped it? |
| 00:11 | qiqo | yes |
| 00:11 | i only have my 2.2.5 bakcup here | |
| 00:12 | done. with the symlinks, apache and db update | |
| 00:12 | thd | qiqo: did you have 2.2.5 configured and populated with some data? |
| 00:13 | qiqo | yes i do have some data |
| 00:14 | the barcode interface is there | |
| 00:15 | thd | qiqo: so can you connect to label printing? |
| 00:15 | qiqo | yes |
| 00:15 | thd | well that is an improvement |
| 00:15 | qiqo | however. i still get error 500 when clicking the add item or create PDF |
| 00:16 | Premature end of script headers: label-item-search.pl, referer: http://server:8080/cgi-bin/koh[…]ox=1&op=save_conf | |
| 00:17 | thd | qiqo: what boxes did you check before adding an item? |
| 00:19 | qiqo | item call no,.. classification |
| 00:20 | thd | qiqo did you have values in those fields? |
| 00:20 | qiqo | yes |
| 00:21 | however, it resulted to: Labels to be Printed, Printing will start on row 1, printing will use 0 sheets, currently 0 rows spare on sheet 0 | |
| 00:22 | thd | did you try labels only |
| 00:22 | qiqo | yup |
| 00:24 | thd | qiqo try ISBN only |
| 00:24 | qiqo | Premature end of script headers: label-item-search.pl, referer: http://server:8080/cgi-bin/koh[…]/label-manager.pl |
| 00:24 | ok | |
| 00:26 | i could see my items | |
| 00:28 | ok ill try to install Date::Calc apache is searching for that module | |
| 00:30 | thd | qiqo: if you can see your items you have an advantage |
| 00:32 | qiqo | geez i really cant |
| 00:33 | but i can now search for the catalogue | |
| 00:33 | hurrah | |
| 00:34 | thd | qiqo: can get the results to appear? |
| 00:34 | qiqo: can you get the results to appear? | |
| 00:34 | qiqo | yes |
| 00:34 | then i add the items | |
| 00:35 | however when i click preview,, i still get 500.. well ill consult the logs again | |
| 00:35 | thd | qiqo: I think I need to add some holdings information to my items |
| 00:36 | qiqo | Premature end of script headers: label-print-pdf.pl, referer: http://server:8080/cgi-bin/koh[…]add&itemnumber=20 |
| 00:36 | thd: qiqo: I think I need to add some holdings information to my items <-- what does this means? | |
| 00:37 | thd | qiqo: I cannot even add items because I think I do not have any holdings fields in many of my test records |
| 00:39 | qiqo | my database consists of 114 biblio records |
| 00:40 | and here are my results when i add those i searched: Label Number Summary Item Type Delete 1 Asian Development Bank annual report 1999 : : : 53 Delete 2 Gender indicators of developing asian and pacific countries /: : | |
| 00:41 | oops | |
| 00:43 | ill try to install required perl modules in the header of label-print.pl | |
| 00:46 | thd | qiqo: now I have a 500 error for preview |
| 00:47 | qiqo | uhuh,,, |
| 00:47 | ok,, have you installed GD::Barcode | |
| 00:48 | thd | not yet, I just read the error |
| 00:49 | qiqo | ok |
| 00:56 | im loosing hope... | |
| 00:58 | thd | qiqo: well you are much closer |
| 00:59 | mason | qiqo: i can give you a hand to set it up |
| 00:59 | qiqo | ok.. |
| 00:59 | mason | but, i am flying to australa tomorrow :( |
| 00:59 | qiqo | so.. i saw the database,, and the items are at the labels table |
| 01:00 | mason | so it may have to be on monday |
| 01:00 | qiqo | ok... |
| 01:00 | mason | for the spine labels |
| 01:01 | do you have the 2 labels tables in your koha DB? | |
| 01:01 | qiqo | yup |
| 01:01 | mason | cool |
| 01:02 | qiqo: the other thing is... | |
| 01:02 | at the moment the spine labels have only been written for 2 types of paper | |
| 01:03 | qiqo | what type of paper? |
| 01:03 | mason | just googling... |
| 01:03 | gaylord 8511 | |
| 01:05 | http://www.gaylordmart.com/adb[…]r&search_for=8511 | |
| 01:05 | and... | |
| 01:06 | qiqo | but i should not have any problem since i will print these to sticker paper |
| 01:06 | then i will manually cut | |
| 01:06 | mason | oh, ok |
| 01:06 | qiqo | i only need to generate the spine labels |
| 01:06 | mason | ahhh, not the barcodes. |
| 01:07 | qiqo | nope |
| 01:07 | labels only | |
| 01:07 | i fixed the barcode issue | |
| 01:07 | mason | ok, thats good |
| 01:07 | qiqo | hdl,, what shall i do next. i consulted the logs, but they dont give me anything |
| 01:09 | mason | you are getting no error in your /usr/local/koha/log/koha-error_log ? |
| 01:09 | qiqo | yup |
| 01:10 | but i get an error 500 when i preview my labels | |
| 01:10 | mason | ah, ok |
| 01:10 | chris | apache 2 or 1.3? |
| 01:10 | mason | could be the sneaky 'barcode' directory |
| 01:11 | qiqo | 2 |
| 01:11 | chris | if its 2 check /var/log/apache2/error.log (or whatever its called) |
| 01:11 | qiqo | already checked that |
| 01:11 | chris | yeah might be that dir eh mason |
| 01:11 | qiqo | its blank |
| 01:12 | what about that dir? | |
| 01:12 | mason | qiqo, the script that makes the pdf file is called 'label-print-pdf.pl' |
| 01:12 | qiqo | yup |
| 01:13 | mason | 'label-print-pdf.pl' writes to a dir called '/usr/local/koha/intranet/htdocs/intranet-tmpl/barcodes' |
| 01:13 | you might need to make that dir | |
| 01:15 | qiqo | then? |
| 01:16 | mason | check the permissions onthe dir |
| 01:16 | check the permissions on the dir | |
| 01:16 | qiqo | www-data |
| 01:17 | mason | let me check... |
| 01:19 | yes | |
| 01:19 | drwxr-xr-x 2 www-data www-data 72 Aug 31 18:18 ./barcodes/ | |
| 01:19 | qiqo | http://203.87.241.3:8080/cgi-bin/koha/mainpage.pl |
| 01:19 | mason | do you want me to log in? |
| 01:20 | qiqo | yup |
| 01:20 | kohaadmin 112485 | |
| 01:20 | mason | ah thanks ;) |
| 01:22 | http://203.87.241.3:8080/cgi-b[…]des/label-home.pl | |
| 01:22 | qiqo | yup |
| 01:23 | mason | ok, give me a moment... |
| 01:25 | u can test the 'label-print-pdf.pl' script from your linux shell too | |
| 01:25 | cd /usr/local/hlt/intranet/cgi-bin/barcodes | |
| 01:25 | . | |
| 01:25 | oops | |
| 01:26 | cd /usr/local/koha/intranet/cgi-bin/barcodes | |
| 01:26 | sudo perl ./label-print-pdf.pl | |
| 01:27 | qiqo | ok |
| 01:28 | Can't locate C4/Auth.pm | |
| 01:28 | mason | oops |
| 01:30 | chris | sudo perl -I /usr/local/koha/intranet/modules label-print-pdf.pl |
| 01:31 | mason | yep |
| 01:31 | qiqo | PDF/Reuse.pm |
| 01:31 | mason | but then this :( |
| 01:31 | DBI connect(':','',...) failed: Access denied for user: 'rootlocalhost' (Using password: NO) at /usr/local/hlt/intranet/modules/C4/Context.pm line 411 |
|
| 01:31 | Can't call method "prepare" on an undefined value at /usr/local/hlt/intranet/modules/C4/Labels.pm line 59. | |
| 01:31 | chris | running as sudo? |
| 01:31 | mason | yep, |
| 01:32 | and ive ' export KOHA_CONF=/etc/koha-hlt.conf' | |
| 01:32 | chris | right that wont work |
| 01:32 | for you mason | |
| 01:32 | do sudo bash | |
| 01:32 | then export ... | |
| 01:32 | then perl -I | |
| 01:32 | so qiqo, you are missing PDF::Reuse.pm ? | |
| 01:32 | qiqo | i think so |
| 01:33 | im currently install thru MCPAN | |
| 01:33 | chris | id take a look at all the modules in label-print-pdf.pl at the top |
| 01:33 | and make sure you have them all | |
| 01:33 | mason | cool , thats where i got it from too :) |
| 01:33 | qiqo | alright |
| 01:33 | chris | (ignoring the C4:: ones |
| 01:33 | ) | |
| 01:34 | mason | chris: what does sudo bash do? |
| 01:34 | ah, click | |
| 01:35 | chris | remember to ctrl-d when u finish mason |
| 01:35 | mason | when sudo runs as root, it doesnt get my export vars? |
| 01:35 | ctrl-d or 'exit' | |
| 01:35 | ? | |
| 01:35 | chris | yes |
| 01:35 | mason | ta |
| 01:35 | chris | cos u exported it as mason |
| 01:35 | then with sudo ran as root | |
| 01:36 | so it cant see it | |
| 01:36 | make sense? | |
| 01:36 | mason | ye |
| 01:36 | s | |
| 01:38 | qiqo | alright mine is running |
| 01:38 | chris | yay |
| 01:38 | qiqo | i just have to adjust my database |
| 01:38 | mason | http://203.87.241.3:8080/cgi-b[…]abel-print-pdf.pl |
| 01:38 | qiqo | because i couldnt print anything |
| 01:38 | mason | so it is :) |
| 01:38 | chris | those modules should get tested by the installer .. so we'll have to fix |
| 01:38 | that | |
| 01:38 | qiqo | i mean, the pdf is blank |
| 01:40 | mason | better, http://203.87.241.3:8080/intra[…]/barcodes/new.pdf |
| 01:43 | good work qiqo :) | |
| 01:44 | ok, ive got to head off for a bit | |
| 01:49 | qiqo | ei gtg folk |
| 01:49 | mason: chris hdl i really appreciate your help | |
| 01:49 | god bless us all and koha | |
| 02:03 | mason | amen |
| 03:43 | btoumi | toins: are u around |
| 03:43 | ? | |
| 03:43 | toins | btoumi: i'm here |
| 03:55 | Broadcast Message to french : there is #koha-fr channel on this server... ;-) | |
| 03:58 | paul | join /#koha-fr |
| 07:05 | hdl | paul |
| 07:06 | kados | shaekspeare spoke french? :-) |
| 07:06 | hi all | |
| 07:06 | paul: why can't you just speak french in #koha? | |
| 07:08 | hdl | He may have.... French was quite widespread in Europe at that time. But I wonder if he was upper-class enough to learn it. |
| 07:09 | hi kados | |
| 07:09 | kados | hi hdl |
| 07:09 | how goes it? | |
| 07:09 | hdl | busy. |
| 07:57 | paul | hello kados. |
| 07:58 | could you explain a little bit more what are googleMapsKoha & GoogleSpellCheckKoha ??? | |
| 07:59 | kados : koha-fr channel is interesting because some ppl (like SAN) prefer to speak french & speak english with pains. | |
| 07:59 | and, as they don't want to speak french on this channel when there is a lot of english speaking ppl, they speak on a private channel, which is the worst solution I think | |
| 07:59 | thus, a public, french channel. | |
| 08:00 | (but I agree I could have spoken of it before creating it, shame on me) | |
| 08:17 | kados | paul: they are two projects that Ohio Students may work on this year |
| 08:17 | paul: I am writing descriptions for them right now as the classes start next week | |
| 08:17 | paul | ok, fine. |
| 08:18 | I install 2.2.6RC2 to IPT in 2 hours. and if in 2-3 days everything is fine, I release official 2.2.6 | |
| 08:18 | kados | hmmm ... even with outstanding bugs? |
| 08:18 | RC2 has many bugs IIRC | |
| 08:19 | paul | (I hope with a last minute hack from hdl : when clicking on + to duplicate a field, a number of duplicate to do will popup) |
| 08:19 | RC3 i mean. Most bugs are fixed or am I wrong somewhere ? | |
| 08:20 | kados | several blockers still |
| 08:20 | some may be obsolete | |
| 08:20 | 1128 is not fixed I think | |
| 08:21 | 1159 needs to be investigated | |
| 08:21 | 1146 too | |
| 08:22 | (I will 1146) | |
| 08:23 | 984 should probably be fixed before release also as it can cause some very frustrating problems | |
| 08:25 | 1118, 1117 need to be fixed too | |
| 08:25 | or else hidden in the template | |
| 08:25 | before the release | |
| 08:25 | IMO | |
| 08:26 | paul | i'll take care of what I can, but I think libraries waited too much for this release. |
| 08:26 | kados | 1140 needs to be tested as well |
| 08:26 | paul | and with we can't solve all of them, then, release 2.2.6 and 2.2.7 2 weeks after if needed. |
| 08:27 | kados | ok, as long as they are acknowledged in the release notes I'm OK with it |
| 08:27 | ie, a list of known bugs should be listed in release notes IMO | |
| 08:27 | paul | ok, and what about changing the count of libraries using Koha as I suggested in koha-devel ? |
| 08:28 | kados | sounds good |
| 08:30 | http://www.ithaka.org/strategic-services/oss | |
| 08:30 | OOSS (Organization for Open Source Software) Study | |
| 08:56 | thd | I think the answer is too have the English people learn French |
| 08:56 | paul | lol |
| 08:57 | thd | paul: I often write to people in English and ask them to write me back in French if that is better for them |
| 09:00 | kados: which language do you prefer for writing? | |
| 09:00 | paul | kados : about 1128 (add authority) : it seems to work for default templates, but not for npl one. I let you & owen investigate |
| 09:01 | thd | paul: I often have trouble communicating with kados in any language |
| 09:01 | paul | lol |
| 09:02 | thd | I should try telepathy |
| 09:15 | paul: Before you release, 2.2.6, I have a one line fix for MARC-8 conversion code in bulkmarcimport.pl from an undocumented behaviour of MARC::Charset. | |
| 09:56 | kados | paul: do you have a rel_2_2 OPAC somewhere you can test something ? |
| 09:57 | paul | http://o5.bureau.paulpoulain.c[…]koha/opac-main.pl |
| 09:57 | yes ;-) | |
| 09:57 | kados | what is a good search term that has several thousand results? |
| 09:57 | (more than 15 pages) | |
| 09:58 | paul | main >> itemtype=livre |
| 09:58 | 9000 results | |
| 09:59 | kados | hmmm ... I get no results |
| 09:59 | paul | you select "livre" in the itemtype list ? |
| 09:59 | kados | advanced search ... ahh |
| 09:59 | now click on page 15 | |
| 09:59 | paul | sorry, yes, adv search |
| 09:59 | done. | |
| 10:00 | and the 16 don't appear | |
| 10:00 | kados | now click on next |
| 10:00 | exactly | |
| 10:00 | shall I write a bug? | |
| 10:00 | paul | you get the page, but stay with 1-15. |
| 10:00 | yes, pls. | |
| 10:00 | kados | yep |
| 10:00 | ok, I"ll write it now | |
| 10:00 | paul | (if you don't classify it as blo ;-) ) |
| 10:01 | kados | no not blo, but definitely critical |
| 10:01 | as it makes Koha seem silly | |
| 10:02 | paul | every library in France (i'm 100% sure) will classify it as "minor" |
| 10:02 | kados | and every library in US and NZ and Switzerland will classify it as blocker :-) |
| 10:02 | I'm 100% sure :-) | |
| 10:03 | I have received two bug reports almost at the same time from two separate libraries | |
| 10:03 | paul | but it appears only in a specific situation, that very rarely happends and does not block anything |
| 10:03 | kados | after announcing that 2.2.6 will be release soon |
| 10:03 | (this morning) | |
| 10:03 | paul | (+ I bet it's here since 3 years or so !) |
| 10:03 | kados | I don't think so ... but maybe |
| 10:05 | paul | maybe you could ask them how many times the problem can occur in real life. |
| 10:05 | kados | they don't care |
| 10:05 | paul | Honnestly, it's very very rare. |
| 10:05 | but classifying a bug needs this information ! | |
| 10:06 | kados | US libraries don't care how often a problem occurs, just that it's a problem and that the software they use represents their organization |
| 10:06 | paul | - a blo is something that prevents the user from using the software whatever he does. and there is a risk of loss of datas. |
| 10:06 | kados | so if someone sees that the software seems silly they think the organization is silly |
| 10:06 | I notice that US companies place more importance on a web presense than French, so perhaps this is part of the difference | |
| 10:07 | to a US organization, a website is a core part of the organization | |
| 10:07 | and if something on the website seems silly, people perceive the organization to be silly | |
| 10:08 | I agree it's not a blocker | |
| 10:08 | but it is still critical (the fact that I received two separate bug reports in minutes about this proves it) | |
| 11:10 | paul | hello owen |
| 11:10 | owen | Hi paul, how are you? |
| 11:11 | paul | fine, except that kados don't stop harassing me with koha bugs ;-) |
| 11:11 | (not sure of the word harassing) | |
| 11:11 | owen | Sounds accurate to me :) |
| 11:12 | Tell him you like Koha better when it's broken ;) | |
| 11:12 | paul | hey, kados, I prefer Koha when it's broken, because then I can sell more services to my customers to fix the problems. |
| 11:13 | (do you think he will believe me ?) | |
| 11:13 | owen | Now you're sounding like a /real/ businessman! |
| 11:13 | paul | lol |
| 11:14 | kados | hey owen |
| 11:14 | owen | hi kados, what's new? |
| 11:15 | kados | some things I'm sure ... |
| 11:15 | I've been doing a lot of import procedure testing | |
| 11:16 | and work on making sure that items,biblioitems.marc, and zebra can easily stay in synch | |
| 11:16 | which as it turns out is very challanging | |
| 11:34 | paul | owen & kados : i'm reviweing a lot bugs, & see many times kados saying "owen, can you check..." but the bug owner is still not owen. do you agree if I change the Assigned to to owen, when he has to answer a question ? |
| 11:34 | kados | ok with me |
| 11:34 | owen | Fine with me |
| 11:35 | paul | bye, i'll leave in 15mn |
| 11:35 | kados | bye paul ... thanks for attending to bugs |
| 11:36 | paul | thanks for reminding me so many of them were still waiting. |
| 11:36 | i must admit i don't take enough attention to bugzilla | |
| 11:36 | (probably due to overwhelming # of bugs declared...) | |
| 11:36 | kados | (I understand, it is overwhelming) |
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